SHIPPING POLICY
1. Order Processing
-
Orders are usually processed within 1–3 business days after successful payment confirmation.
-
Orders placed on Sundays or public holidays may be processed on the next working day.
-
During sales, festive periods, or high order volumes, processing times may be slightly delayed.
2. Shipping Timelines
Estimated delivery timelines:
-
Metro Cities: 3–5 business days
-
Other Locations: 4–8 business days
Delivery timelines are estimates and may vary depending on:
-
Courier availability
-
Weather conditions
-
Remote locations
-
Public holidays or unforeseen circumstances
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected orders, offers, or promotional campaigns.
4. Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Customers are responsible for providing accurate shipping details at the time of placing the order.
5. Delivery Attempts
Our courier partners may attempt delivery multiple times.
If the order remains undelivered due to:
-
Incorrect address
-
Unreachable customer
-
Repeated delivery failure
the order may be returned to us.
Additional shipping charges may apply for re-shipping such orders.
6. Damaged or Missing Orders
If you receive:
-
A damaged product
-
Wrong item
-
Missing item
Please contact us within 48 hours of delivery with clear photos/videos and order details.
Claims raised after this period may not be accepted.
7. Delays Beyond Our Control
While we strive to deliver orders within estimated timelines, delays may occur due to events beyond our control, including:
-
Natural disasters
-
Strikes
-
Government restrictions
-
Logistics disruptions
-
Weather conditions
We shall not be held liable for such delays.
8. International Shipping
Currently, we only ship within India.